Legal
Privacy Policy
Last updated: 28 March 2026
1. Introduction
PRAJYA AI Consulting ("PRAJYA", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit prajya.ai or submit an enquiry through our contact form.
This policy is compliant with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable provisions of the Information Technology Act, 2000. If you do not agree with the terms of this policy, please discontinue use of the website.
2. Information We Collect
We collect personal data only when you voluntarily provide it to us. This includes:
| Data Field | Purpose | Required |
|---|---|---|
| First Name & Last Name | To address you in correspondence | Yes |
| Email Address | To respond to your enquiry | Yes |
| Company Name | To understand your organisation context | Yes |
| Job Title | To tailor our response appropriately | No |
| Industry | To provide relevant service information | Yes |
| Subject of Enquiry | To route your message to the right team | Yes |
| Message | To understand your specific needs | Yes |
| How you heard about us | To understand our reach and improve marketing | No |
We also collect standard technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security monitoring and aggregate analytics.
3. How We Use Your Information
We use the personal data you provide for the following purposes:
- To respond to your enquiry and provide the information or services you requested.
- To send you relevant communications about our services, where you have consented.
- To improve our website, services, and client experience.
- To comply with legal obligations under applicable Indian law.
- To protect the security and integrity of our systems.
We will never sell, rent, or trade your personal data to third parties for their marketing purposes.
4. Legal Basis for Processing
Under the DPDP Act 2023, we process your personal data on the following lawful bases:
- Consent — You provide explicit consent when submitting our contact form.
- Legitimate Interest — To respond to your business enquiry and maintain our records.
- Legal Obligation — Where required by applicable Indian law or regulatory authority.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a maximum of 3 years from the date of submission, after which they are securely deleted. You may request earlier deletion at any time (see Section 8).
6. Data Sharing and Disclosure
We do not share your personal data with third parties except in the following limited circumstances:
- Service Providers — Trusted technology partners (e.g., cloud hosting, email delivery) who process data on our behalf under strict data processing agreements.
- Legal Requirements — Where disclosure is required by law, court order, or a competent government authority.
- Business Transfer — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.
7. Cookies and Tracking
Our website uses essential cookies required for the site to function correctly (e.g., session management). We do not use third-party advertising or tracking cookies. You may disable cookies through your browser settings; however, this may affect certain site functionality.
8. Your Rights
Under the DPDP Act 2023 and applicable law, you have the right to:
- Access — Request a copy of the personal data we hold about you.
- Correction — Request correction of inaccurate or incomplete data.
- Erasure — Request deletion of your personal data, subject to legal retention requirements.
- Withdraw Consent — Withdraw your consent to processing at any time.
- Grievance Redressal — Lodge a complaint with us or the Data Protection Board of India.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically. Continued use of the website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
